New York, United States
Positive section of review
Breakfast choices were good Location was excellent Room was clean, tidy and well-presented Fresh cookies were offered daily to guests 24/7 provision of hot drinks, including coffee, tea and hot chocolate, was a nice touch Staff were very respectful and ready to help
Negative section of review
There was insufficient Iighting near the desk in our room One of the restrooms in the lower ground appeared to be out of order We had credit card payment issues on arrival, but this may not have been the hotel's fault
Gatlinburg, United States
Positive section of review
The outside of the hotel looks a bit grayish; the rooms however are very good (recently renovated). Parking on site is no problem. Breakfast is okay; limited space in the breakfast room, so avoid rush-hour. Staff is solution oriented
Negative section of review
So much disposable plastics used; waste of money. Maybe this is the habit in the US hotels, we've seen that more often
Napa, United States
Positive section of review
The staff were all incredible — they were so accommodating and helpful. Breakfasts were also great and they were able to provide vegan offerings for us. Location was awesome and price was reasonable.
Negative section of review
It’s an older property, so the walls are quite thin. We could hear our next door neighbours on a phone call at one point but, other than that, it was quiet and we had no trouble sleeping.
Houston, United States
Positive section of review
Close to airport and regular shuttle. Fridge full of evening meals for purchase. Breakfast quite good. Rooms nice and very comfortable
Negative section of review
A little scruffy and not a great ambience around the room areas
Miami, United States
Positive section of review
The room was very clean. The guy at the desk early morning ensured I got the shuttle first thing in the morning. Excellent service.
Negative section of review
Everything was great. Best value for money
Indio, United States
Positive section of review
It has all the services available, and the hosts were very accessible and reachable.
Negative section of review
Some power outlets weren't working, but the host was able to fix them.
San Francisco, United States
Positive section of review
Great downtown location, impressive buffet breakfast, includes daily happy hour
New York, United States
Positive section of review
Great location for Times Square and Broadway, staff were excellent
Negative section of review
Room was dirty, and very tired. Lots of wear and in need of some maintenance. Ok Amenities. Elevator delays to be expected.
Las Vegas, United States
Positive section of review
Close to the strip
Negative section of review
Very dirty, rude staff.